Effective Date: 07-05-2025
Business Name: T-Town Pristine Cleaning

These Terms & Conditions govern your use of our website and services. By accessing or booking with T-Town Pristine Cleaning, you agree to be bound by the following terms.

1. Services

T-Town Pristine Cleaning provides residential and commercial cleaning services as described on our website. Specific services, availability, and pricing may vary based on location and service type.

2. Appointments & Cancellations

• Booking: All services must be scheduled in advance through our website, phone, or email.

• Cancellations: Please provide at least 24 hours’ notice for cancellations or rescheduling. Late cancellations may be subject to a cancellation fee.

• Access: Clients are responsible for ensuring access to the property at the scheduled time. If we are unable to access the property, a service fee may still apply.

3. Payments

• Payment Terms: Payment is due upon completion of service unless otherwise agreed in writing.

• Accepted Methods: We accept cash, credit/debit cards, and other electronic payment methods.

• Late Payments: Late payments may incur additional charges or interest.

4. Satisfaction Guarantee

We stand by the quality of our services. If you are not satisfied, please contact us within 24 hours of service completion, and we will address the issue promptly. Refunds or re-cleans are issued at our discretion.

5. Client Responsibilities

Clients agree to:

• Provide a safe working environment

• Secure pets during the cleaning session

• Disclose any special instructions or fragile items beforehand

• Not request staff to perform unsafe or prohibited tasks

6. Liability

While we take the utmost care, T-Town Pristine Cleaning is not liable for:

• Pre-existing damages or wear-and-tear

• Accidental damage unless caused by negligence

• Items not disclosed as fragile or valuable

We maintain insurance for protection in case of significant incidents.

7. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page and take effect immediately.

8. Website Use

You agree not to misuse this website or attempt unauthorized access. All content is the property of T-Town Pristine Cleaning and may not be copied or reused without written permission.

9. Contact Us

For questions about these terms or our services, reach out anytime:

T-Town Pristine Cleaning
1726 S Yorktown Ave, Tulsa, OK 74104
📧 info@t-townpristineclean.com
📞 (539) 233-0353